Return & Exchange Policies
Our standard return and exchange policy ensures a hassle-free shopping experience:
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Timeframe: You have 72 hours from the date of purchase to initiate a return or exchange.
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Condition: Items must be in their original condition, unworn, and with tags attached.
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Proof of Purchase: Please provide your order confirmation and receipt (airway bill) when returning or exchanging items.
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Refund Method: Refunds will be issued to the original form of payment, while exchanges will be processed promptly.
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Return Shipping: Customers are responsible for return shipping costs.
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Exceptions: Certain items, such as final sale or customized items, may not be eligible for return or exchange.
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Alert Note: Return and exchanges are only possible if we sends you the wrong, defective article or a wrong size instead what a customer had ordered.
For detailed information or assistance with your return or exchange, please contact our customer service team.