Return & Exchange Policies

Our standard return and exchange policy ensures a hassle-free shopping experience:

  1. Timeframe: You have 72 hours from the date of purchase to initiate a return or exchange.

  2. Condition: Items must be in their original condition, unworn, and with tags attached.

  3. Proof of Purchase: Please provide your order confirmation and receipt (airway bill) when returning or exchanging items.

  4. Refund Method: Refunds will be issued to the original form of payment, while exchanges will be processed promptly.

  5. Return Shipping: Customers are responsible for return shipping costs.

  6. Exceptions: Certain items, such as final sale or customized items, may not be eligible for return or exchange.

  7. Alert Note: Return and exchanges are only possible if we sends you the wrong, defective article or a wrong size instead what a customer had ordered.

For detailed information or assistance with your return or exchange, please contact our customer service team.